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Client gateway

SPRA Client Portal

Secure workspace for intelligence subscriptions, reports, advisory requests, documents and support across energy, infrastructure, policy and risk workstreams.

SPRA client portal workspace preview

Subscribed intelligence

Reports, alerts and briefings

Secure documents

Uploads, versions and access control

Client support

Tickets and onboarding requests

What clients can do inside

The portal gives registered client users one organised place to manage SPRA intelligence access, project requests, document exchange and support interactions.

Read subscribed reports

Access available intelligence outputs, briefings and report library items according to subscription and organisation permissions.

Manage alerts

Use watchlists, saved searches and preferences for country, sector and risk topics when these are enabled for the account.

Create requests

Submit advisory, due diligence, tender watch, research and briefing requests through structured portal workflows.

Exchange documents

Share supporting files and receive deliverables through controlled document areas rather than open email chains.

Join events and briefings

Track relevant executive briefings, webinars and client sessions connected to SPRA event workflows when available.

Portal modules

The public portal page maps directly to the client dashboard modules required for SPRA operations.

Dashboard
Intelligence
Alerts
Projects
Requests
Documents
Billing
Support
Settings
Events & Briefings

Access model

Portal access is designed around registered users, client organisations, assigned roles and subscription permissions.

Registered user

Recurring subscription access is available to registered users, consistent with the PlusAgency package settings.

Organisation

Client users should be connected to the correct organisation before documents, projects and subscriptions are used.

Role

Client Owner, Client Member, Billing Contact and Admin or Analyst roles separate responsibilities and visibility.

Subscription

Package access controls determine which reports, alerts and client services are available.

Subscription connection

Insight Seat, Team Monitor, Desk and Enterprise Workroom connect to the active PlusAgency Packages and Subscriptions module. On-Demand / Per-Request is handled as a project or statement-of-work request.

Security and confidentiality

The portal is structured for role-based and organisation-based access, consent records, document controls and audit trails. Sensitive material should be uploaded only through approved secure channels.

Support and onboarding

Client support tickets, onboarding questions and account access issues should be handled inside the portal once a user has been registered and assigned to the correct organisation.

Portal help centre

FAQ and Knowledgebase

SPRA uses the existing PlusAgency FAQ and Knowledgebase modules for public onboarding guidance, portal access questions and client workflow articles.

Portal FAQ

FAQ categories answer access, subscription, document, event and support questions using the native PlusAgency FAQ settings, categories and FAQs.

Open FAQ

Knowledgebase articles

Knowledgebase categories and articles provide structured guidance for onboarding, reports, saved searches, alerts, package orders and support tickets.

Open Knowledgebase

Authenticated support

Registered users should use support tickets for account, onboarding, document and project questions so the interaction stays attached to the client account.

Open support tickets

For existing clients

Use the client login when your organisation already has portal access.

  • Review subscribed intelligence and alerts.
  • Open package orders, documents and support tickets.
  • Update organisation settings and notification preferences.
Open login

For new clients

Request access when your organisation needs a subscription, advisory request or secure project workspace.

  • Identify the subscription or service line required.
  • Provide organisation and role details.
  • Confirm confidentiality and consent requirements.
Start access request

This page explains the SPRA client portal workflow. It does not constitute legal, financial or investment advice. Access to individual reports, documents and billing functions depends on approved user, organisation, role and package settings.